112 Emergency Number in India: One Call for Police, Fire and Medical Assistance

Bengaluru: The 112 emergency number is India's unified emergency response number, designed to provide quick assistance to people facing emergencies involving police, fire and rescue services, medical assistance and other emergency situations.

The service provides citizens with a single number to remember instead of having to identify different emergency numbers during a crisis.

What Is 112?

112 is the pan-India emergency number introduced under the Emergency Response Support System (ERSS).

People can dial 112 when they require immediate assistance from emergency services. The system is designed to receive emergency calls and route them to the appropriate response agency.

Depending on the nature and location of the emergency, assistance may involve police, fire and rescue services, medical services or other relevant authorities.

When Should You Call 112?

The number should be used for situations requiring immediate emergency assistance,

Such as:

• Police emergencies
• Medical emergencies
• Fire incidents
• Crimes in progress
• Threats to personal safety
• Serious road accidents
• Situations requiring urgent rescue
• Emergency assistance for women and vulnerable persons

For non-urgent enquiries or routine complaints, citizens should generally use the appropriate department's regular contact channels rather than tying up emergency resources.

Why Location Information Is Important

When making an emergency call, providing an accurate location is extremely important.

Callers should mention the area, street, building name, nearby landmark or other identifiable location details. If the caller is travelling, information about the road, direction and nearest landmark can also help responders locate the incident.

Depending on the emergency-response system and available technology, location information may also assist authorities in identifying the caller's approximate position.

Important Information to Remember

During an emergency,

Callers should:

• Remain calm.
• Speak clearly.
• State the emergency first.
• Give the correct location.
• Follow the operator's instructions.
• Do not disconnect unnecessarily.
• Keep the phone available for a callback.   

Luxury News Quick Guide

Emergency Number: 112
Available: Across India
Purpose: Police, fire, medical and other emergency assistance
Use: Immediate emergencies requiring urgent response

Save 112 in your phone and share this information with family members, especially children, senior citizens and people who may need emergency assistance.